About JAC website multilingualization
The JAC website uses AI automatic translation (machine translation). Because it is machine translation, the translation may not always be accurate.
About the automatic translation (machine translation) function
- The website is automatically translated (machine translated) according to the language settings of the device you are using to view the website.
- To change the language, open the language selection panel from the Language button in the header and select the language.
- Some proper nouns may not be translated correctly.
- Some pages are not automatically translated. PDFs are not translated.
- Links to external sites will not be translated.
Note
- Please enable JavaScript when using this function.
- This function may not be available in some browsers or viewing environments.
We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
I don't understand... I'm in trouble... If that happens, come talk to us!
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First, check the FAQ!FAQ
(FAQ) - メールで問い合わせる
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For Indonesian people click here
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We provide multilingual content through machine translation. Translation accuracy is not 100%. About the multilingualization of the JAC website
Release date: November 29, 2024
Delete your account
To delete your account on the "JAC Members" app, you must apply for account deletion.
If your application is approved, your account will be deleted.
*You cannot delete your account if you have any applications awaiting approval, such as the issuance of a certificate of completion.
Please wait until your pending application is approved. Please note that you can only cancel an application for changing overseas job seeker information.
How to delete your account
Step 1.
View "Account deletion request"
1-1. Display the login screen
Launch the "JAC Members" app.
1-2. Display the "Home" screen
Log in with your registered email address and password.
The Home screen will be displayed.
If you have forgotten your password, please check the link below.
1-3. Tap the menu in the upper left
Tap the menu icon. The menu list will appear.
1-4. Display the "Account Deletion Request" screen
Tap "Delete Account" from the menu. The "Account Deletion Request" screen will be displayed.
If you are unable to apply and a dialog box appears stating "You cannot make a new application because the following applications have already been submitted," please check the frequently asked questions below.
Step 2.
Request for account deletion
2-1. Tap [Request account deletion]
Tap [Apply for account deletion] on the "Account Deletion Request" screen.
To cancel deletion, tap the x in the upper left.
Download it and save it on your smartphone.
Any previous messages will also be deleted.
If you are unable to apply and a dialog box appears stating "You cannot make a new application because the following applications have already been submitted," please check the frequently asked questions below.
2-2. Account deletion request completed
Tap [OK] on the "Confirm Account Deletion" screen. Your account deletion request is now complete.
If you want to cancel the deletion, tap [Close] on "Confirm Account Deletion" and then tap the x in the upper left corner of the screen.
Once your "Account Deletion Request" has been sent to JAC, a message will be displayed confirming your request has been accepted.
Step 3. Confirm the application results
3-1. Check the application results
The result of your application will be sent to you via message. Please check the message in the app.
(It may take some time for the application results to be announced.)
If approved, you will be automatically logged out after a short time.
*You cannot delete your account if you have any applications awaiting approval, such as the issuance of a certificate of completion.
Please wait until your pending application is approved. Please note that you can only cancel an application for changing overseas job seeker information.
Frequently Asked Questions (FAQ)
- I want to install the "JAC Members" app. Where can I get it?
- I forgot the password I registered for "JAC Members."
- I got a new smartphone. Can I use it as is?
- How do I send a message to JAC using the "JAC Members" app?
- I don't have a passport. I changed my smartphone, so can I apply for a change of device?
- How do I delete my account?
- How can I receive a certificate for an exam I took outside of Japan?
- How can I get a certificate of passing the exam I took in Japan?
- A "Supported version change notification" dialog box appears on the app screen. What should I do?
- What should I do if I don't know where the files I downloaded using the "JAC Members" app are saved?
- What should I do if I am unable to submit an application and a dialog box appears stating "You cannot submit a new application because you have already applied for the following."?
- What should I do if I live outside of Japan and want to apply for an assessment test in Japan?
Index
If you have any questions about how to use the app, please refer to the manual.
Account registration and basic operations
Find Japanese companies (overseas recruitment information bulletin board)
The Specified Skills Evaluation Exam Related